How Do I Place an Order?
Choose the products you like, click “Add to Cart”, check your cart, then proceed to Checkout and complete the payment to confirm your order.

Is My Payment Secure?
Yes. Our payment platform is PCI-DSS compliant and uses advanced encryption to protect your data, so every transaction is safe and secure.

When Will My Order Ship and Arrive?
We prepare and ship orders within 2 business days after confirmation. Delivery usually takes 3–7 business days, depending on your location.

Can I Track My Order?
Of course! Once your order is dispatched, you’ll get a tracking number via email or your account page. You can follow your shipment directly on the carrier’s website (e.g., FedEx, TNT).

What About Shipping Costs?
Shipping is 100% free on all orders.

Does the Product Need Assembly?
No assembly is required. Your item is ready for use within 30 seconds of unboxing.

What Is Your Return Policy?
You may return items within 30 days of receipt. We cover all return shipping costs.

How Can I Reach Customer Service?
Please email us at agrenhwohld8q8f@outlook.com , including your order number. Our support team will reply within 48 business hours.